Frequently Asked Questions
Everything you need to know about shopping with Rose.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply use our online portal to generate a return label and drop your package at any authorized location.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Are your materials ethically sourced?
At Rose, we are committed to sustainability. We partner with certified manufacturers who prioritize ethical labor practices and eco-friendly fabrics.